By: William R. Smith Februray 2000
Don't Let Your MOUTH Get You Into TROUBLE (Referee 2/00) — Good communication skills are just as important as knowing the rules of the game. Facial expressions, body language and voice control are only a few methods of communication. Simply listening is often your best form of communication. Remaining pleasant and professional while answering simple questions can earn you mutual respect and control. How you relate with others — coaches, players, fans, administrators, even your fellow officials — is critical. Learn how to communicate effectively for success.
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