Conflict Management

Conflict Management

The Three Types of Officials

I t may sound elementary, but for the most part there are three types of officials: rulebook attorneys, freelancers and a combination of both. The rulebook...

Dealing with Obnoxious Fans

Between the lines, sports officials have every right and can take immediate action to eject a player or coach from a game for unruly...

How to NOT Argue

It takes a minimum of two people to have an argument. If one person chooses not to participate, that leaves the second party blustering...

4 Tips for Talking to Coaches

Talking to coaches is not an exact science; they are as different as anyone else you would encounter in another forum. What works with...

When Do Comments Go From Noise to Unprofessional Conduct?

Comments from head coaches, their coaching staffs, team supporters and fans can vary and deserve a multitude of responses. But when the comments go...

5 Ways to Manage Conflict

When situations explode on the field or court, it's up to sports officials to restore the peace and manage conflict. In managing conflict, showing a little empathy, demonstrating good listening skills and providing people with options rather than...

Deconstruct the Conflict 

No two ways about it, the nature of competitive sports is one of conflict. Conflict between two opponents sets the stage for points, goals, baskets or runs scored....

Become Unflappable with Emotional Control

When people say, “There’s no need to get emotional,” that’s probably more true for officials than for the average person. Put a regular guy...

When Does Sideline Behavior Cause Officials to Quit?

“I did not like being a referee one bit, and I’m very happy to be done with it. It was very stressful, and I...

Automatic Eject Button

Skim the rulebook for any high school or college sport under the section of automatic ejections and the word “flagrant” is likely to appear. For...

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