Conflict Management

Conflict Management

Fight Negative Comments with Finesse

Sometimes people will make negative comments knowing you’re an official. So how should you react? Here’s a vote for speaking up on behalf of...

Become Unflappable with Emotional Control

When people say, “There’s no need to get emotional,” that’s probably more true for officials than for the average person. Put a regular guy...

Oklahoma Referee Tackles Bad Behavior Using Social Media

Veteran soccer official Brian Barlow of Broken Arrow, Okla., believes a little public shaming is not necessarily a bad thing. Especially if it results in...

What to Do When Fans Cross the Line

What’s the protocol when a fan throws something on the court or field? How do you react on a personal level, and what should...

Tips For Improving Sportsmanship

Turn on SportsCenter any morning and while you sip your coffee I’ll guarantee you something. Within the first 10 minutes, a big-time coach will...

Confidence Through Strong Body Language

The score is tied in the championship basketball game with less than a minute remaining. The fans in the packed arena are on their...

5 Ways to Manage Conflict

When situations explode on the field or court, it's up to sports officials to restore the peace and manage conflict. In managing conflict, showing a little empathy, demonstrating good listening skills and providing people with options rather than...

Automatic Eject Button

Skim the rulebook for any high school or college sport under the section of automatic ejections and the word “flagrant” is likely to appear. For...

Breaking Up With A Partner Is Hard to Do

Cutting off an association with a crewmate or partner may be the most difficult thing an official ever has to do. Even though diplomatic...

4 Tips for Talking to Coaches

Talking to coaches is not an exact science; they are as different as anyone else you would encounter in another forum. What works with...

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