Conflict Management

Conflict Management

5 Ways to Manage Conflict

When situations explode on the field or court, it's up to sports officials to restore the peace and manage conflict. In managing conflict, showing a little empathy, demonstrating good listening skills and providing people with options rather than...

Dealing with Obnoxious Fans

Between the lines, sports officials have every right and can take immediate action to eject a player or coach from a game for unruly...

When Do Comments Go From Noise to Unprofessional Conduct?

Comments from head coaches, their coaching staffs, team supporters and fans can vary and deserve a multitude of responses. But when the comments go...

Deconstruct the Conflict 

No two ways about it, the nature of competitive sports is one of conflict. Conflict between two opponents sets the stage for points, goals, baskets or runs scored....

When Does Sideline Behavior Cause Officials to Quit?

“I did not like being a referee one bit, and I’m very happy to be done with it. It was very stressful, and I...

Fight Negative Comments with Finesse

Sometimes people will make negative comments knowing you’re an official. So how should you react? Here’s a vote for speaking up on behalf of...

Become Unflappable with Emotional Control

When people say, “There’s no need to get emotional,” that’s probably more true for officials than for the average person. Put a regular guy...

Oklahoma Referee Tackles Bad Behavior Using Social Media

Veteran soccer official Brian Barlow of Broken Arrow, Okla., believes a little public shaming is not necessarily a bad thing. Especially if it results in...

What to Do When Fans Cross the Line

What’s the protocol when a fan throws something on the court or field? How do you react on a personal level, and what should...

Tips For Improving Sportsmanship

Turn on SportsCenter any morning and while you sip your coffee I’ll guarantee you something. Within the first 10 minutes, a big-time coach will...

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