Conflict Management

Conflict Management

Don’t Try To Win The Argument

As an official, when you are involved in a conflict, your goal is to resolve it. You have to fight the tendency to want to win the...

Breaking Up With A Partner Is Hard to Do

Cutting off an association with a crewmate or partner may be the most difficult thing an official ever has to do. Even though diplomatic...

Top Tips to Terminate Tiffs and Tough Talks

Not all arguments with coaches end perfectly. The goal of all officials is to resolve volatile conflict quickly and to an extent that allows...

5 Ways to Manage Conflict

When situations explode on the field or court, it's up to sports officials to restore the peace and manage conflict. In managing conflict, showing a little empathy, demonstrating good listening skills and providing people with options rather than...

4 Tips for Talking to Coaches

Talking to coaches is not an exact science; they are as different as anyone else you would encounter in another forum. What works with...

What to Do When Fans Cross the Line

What’s the protocol when a fan throws something on the court or field? How do you react on a personal level, and what should...

Automatic Eject Button

Skim the rulebook for any high school or college sport under the section of automatic ejections and the word “flagrant” is likely to appear. For...

Dealing with Obnoxious Fans

Between the lines, sports officials have every right and can take immediate action to eject a player or coach from a game for unruly...

When Do Comments Go From Noise to Unprofessional Conduct?

Comments from head coaches, their coaching staffs, team supporters and fans can vary and deserve a multitude of responses. But when the comments go...

Deconstruct the Conflict 

No two ways about it, the nature of competitive sports is one of conflict. Conflict between two opponents sets the stage for points, goals, baskets or runs scored....

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