Conflict Management

Conflict Management

4 Tips for Talking to Coaches

Talking to coaches is not an exact science; they are as different as anyone else you would encounter in another forum. What works with...

Dealing with Obnoxious Fans

Between the lines, sports officials have every right and can take immediate action to eject a player or coach from a game for unruly...

7 Ways to Avoid Attacks  

Unfortunately, in today’s culture, many officials have been followed out to their car by unfriendly people after a game. Others have been threatened during or after a...

Deconstruct the Conflict 

No two ways about it, the nature of competitive sports is one of conflict. Conflict between two opponents sets the stage for points, goals, baskets or runs scored....

Breaking Up With A Partner Is Hard to Do

Cutting off an association with a crewmate or partner may be the most difficult thing an official ever has to do. Even though diplomatic...

Don’t Try To Win The Argument

As an official, when you are involved in a conflict, your goal is to resolve it. You have to fight the tendency to want to win the...

Choose to Defuse Conflict

When situations explode on the field or court, it's up to sports officials to restore the peace and diffuse conflict. In managing conflict, showing a little empathy, demonstrating good listening skills and providing people with options rather than...

The Three Types of Officials

I t may sound elementary, but for the most part there are three types of officials: rulebook attorneys, freelancers and a combination of both. The rulebook...

How to NOT Argue

It takes a minimum of two people to have an argument. If one person chooses not to participate, that leaves the second party blustering...

Hear No Evil (Sometimes)

Some things are meant only to be heard. But occasionally, they can earn a response. When it comes to dealing with non-playing participants in any...

Top Free Guide Downloads

New Articles